Need a hand?
We're here 🧡 Message us in the chat or on WhatsApp: our assistant helps you and guides you step by step to sort out your issue. If it can't solve it, we open a ticket right away and our Customer Care team gets back to you within 24 hours.
Choose the channel that suits you best:
Want to make a return, or something went wrong with an order? Put everything in your first message: order number, the email you used for the purchase, which items it's about and what happened. With all the details at hand from the start, we can handle your request much faster.
Prefer email? Write to us at [email protected]. Every email is opened, read and handled by a person on our team. That's why it takes a little longer. If you're in a hurry, we reply right away in the chat and on WhatsApp.